top of page
  • Fractional CMO Services

Franchisee Growth.
Same Store Sales.

I'm Richard Glass — I help emerging and mid-sized franchisors build Franchisee Growth Systems their operators can execute, measure, and scale.
 

FireShot Capture 070 - Glass Marketing - Fractional CMO - Richard Glass_ - [glassmarketing

14 years

 Franchisor/Franchisee

FireShot Capture 071 - Glass Marketing - Fractional CMO - Richard Glass_ - [glassmarketing

25+

Years Experience

FireShot Capture 072 - Glass Marketing - Fractional CMO - Richard Glass_ - [glassmarketing

35+

Marketing Plans

96125d72-dd56-48d1-8218-934f7769237b (1).jpg
0c744754-e088-4956-8c72-25cef209d93d.jpg

From Strategy to Store Level Execution

Franchisees do not need more theory.

 

They need practical marketing tools they can use while running the business.

 

I help franchisors turn strategy into campaigns, playbooks, scorecards, and support that operators can execute, measure, and scale.

 

I have sat on both sides of the franchise table — as the franchisee driving traffic and as the franchisor-side leader building growth systems.

 

Marketing has to work at store level.

PXL_20260421_135427093_edited_edited.jpg
image.png

19 years as Head of Marketing & Sales

image.png

Ran the top-performing Quiznos in the U.S. Midwest for 8 years

image.png

Grew EdenValley Farms into a $36M brand in 2 years with 21 new products

image.png

Worked with Maple Leaf Foods, Unilever, Smoke's Poutinerie, Enercare, Crystal Head Vodka ....

Trusted by Industry Leaders

What I Do (and Why It Works)

Strategy. Execution. Results. Without the overhead of a full-time hire.

Fractional Fractional CMO Leadership

Senior marketing leadership for franchisors that need strategy, structure, execution, reporting, and franchisee support without hiring a full-time CMO.

Franchisee Growth Diagnostic

Find where marketing breaks down between head office and store level. Identify gaps, quick wins, and a practical 90-day action plan.

Franchisee Growth Playbook

Build a repeatable growth system franchisees can actually use — campaigns, calendars, outreach templates, scorecards, training, and execution tools.

Grand Opening Growth Kit

Give new locations a stronger launch with a clear opening plan, local outreach, PR, community activation, and franchisee-ready marketing tools.

Store Growth Sprint

Work with one priority store, underperforming location, or new market to test tactics, improve execution, measure results, and scale what works

Franchisee Training & Campaign Kits

Equip operators with practical training, quarterly campaigns, local promotion ideas, community partnership tools, and simple measurement systems.

Proven Wins. Real Business Impact.

Strategy. Execution. Results. Without the overhead of a full-time hire.

15

Years

Strategic Consulting

Consulting for 15 years and authoring more than 50 marketing, franchise, and growth plans.

$36M

EdenValley Farms

Built from scratch into a major brand in under 2 years with 21 new products

+20%

Same-Store Sales

Drove individual store growth and 150% social engagement at Smoke's Poutinerie

8

Years

Top Performer

Ran the #1 Quiznos in the U.S. Midwest consecutively

“Richard brings over 20 years of hands-on experience building and growing businesses. He’s not just a great strategist but a true partner who works side-by-side to get results.”
t1.png

Mike Gilbert,

President Synergiq, Gilbert & Davis Communication

What Clients Say About Working With Richard

Case Studies: Growth Delivered

Real companies. Real challenges. Real results.
 EdenValley Farms — $36M in Under 2 Years

CHALLENGE
A new agricultural food brand with zero market presence needed a full marketing strategy, product roadmap, and retail expansion plan.

WHAT I DID:

  • Built brand positioning and messaging from the ground up

  • Developed 21 new products across multiple categories

  • Oversaw packaging, creative, marketing, and distribution strategy

RESULT:

  • Grew from concept to $36M+ in sales in under 24 months

  • Secured national distribution

  • Positioned as a major category contender

Smoke’s Poutinerie — 150% Social Growth & +20% Same-Store Sales

CHALLENGE:

A fast-growing QSR brand needed structure, scalable marketing systems, and better ROI from campaigns.

WHAT I DID:

  • Led national campaigns and digital strategy

  • Built franchisee marketing playbooks

  • Implemented social, promo, and loyalty systems

  • Streamlined creative / production workflow

RESULT:

  • +20% same-store sales

  • 150% social media growth

  • Improved franchisee compliance and brand consistency

  • Faster campaign deployment and reporting

Questions? Start Here.

bottom of page